Telephone Answering Service

Telephone Answering Service

The first year of trading is the most important time in the life of any new business. A great deal of time and investment is spent in getting that phone to ring with people wanting to do business.

Once the phone rings what happens then? If you miss the call, you miss the opportunity.

This is no fault of the business in question. A receptionist is not normally an option at this stage in the life of a business and what if the proprietor is not available to take the call at that point in time? All that effort has gone to waste.

So what if there was a way to pay for a receptionist but only when the phone rings? Ensuring that all-important opportunity is never missed.

Our ‘live’ telephone answering option provides just this solution.

Our service includes the most important aspects of dealing with a your callers, leaving out the unnecessary frills, enabling the service and costs to be kept simple and efficient.

The single most important goal is that the caller is left with a favourable impression of the business. We provide prompt, efficient, trained receptionists who will capture the caller’s details and reason for their call in a professional manner. The details are relayed to you instantly for you to screen and respond to accordingly.

Current technology allows for instant communications. Messages can be relayed by sms and email to specific individuals within the business whilst being made simultaneously available via a password protected webpage in real-time from the office, home and laptops.

Our standard hours of coverage provide for excellent cover. Operators provide live cover for calls from 6.30am – 11.00pm, 7 days per week.

Our ‘keep it simple’ philosophy is carried through to the charging structure. Once the account is set up (FREE of Charge) there is a monthly service charge of only……£28.00 (includes first 5 calls each and every month)…… and all excess calls will be charged at £0.95……… (The call charge includes message delivery via e mail, fax or by sms).